• Do you support Annual payment?
• Are there any shipping costs?
• How does your billing work?
• I’m a reseller and want to set up an account, how do I do that?
• What payment options and terms do you offer?
• Can you confirm that the service will not have an automatic renewal once the current subscription on the PO expires?
• Is everything included in the price?
• Will your service be provided on- or off-premise?
• We have a customer using your service with an active subscription and PO. Now it wants to create one more subscription. Should we extend the current PO or issue a new one?
• Is the service returnable?

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• Can I migrate between plans e.g. upgrade and downgrade plan?
• How do we launch a cluster in AWS VPC?
• How do I delete an instance?
• Does CloudAMQP support TLS/SSL + certificate?
• How is the message limit (max messages per month) calculated? My account is blocked due to message limit but I have not sent that many messages.
• Maximum unacked messages
• Can I send encrypted messages bodies sent over AMQP?
• Is there any downtime during plan migration? E.g. when upgrading or downgrading plan?
• I can not manage users, vhosts or permissions, what is wrong?
• What are Queue alarms, Consumers alarms, CPU alarms and Memory alarms?

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